At Biswa Wears, we aim to ensure customer satisfaction. Please review our refund policy below:
1. Eligibility for Refund
- Refund requests must be made within [3 to 5] days of receiving the product.
- Items must be unused, unworn, and in their original packaging.
- Sale or clearance items are non-refundable unless damaged upon delivery.
2. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within [3] days of delivery with proof (photos/videos). We will provide a replacement or refund as applicable.
3. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to our error.
- Ensure the product is securely packaged to avoid damage during return transit.
4. Processing Refunds
- Refunds will be processed within [3] business days after we receive and inspect the returned item.
- Refunds will be credited to the original payment method or provided as store credit.
5. Contact Us
For refund requests or questions, please contact us at:
- Email: [bisawears@gmail.com]
- Whatsapp: []